Contact
What to check before sending a bug report, question, or request
This page has been machine translated and may contain inaccuracies.
Contact
For bug reports, questions, or feature requests about VRC Avatar Viewer, please reach out to the author on X or through BOOTH messages.
| Contact | Purpose |
|---|---|
| Author on X | Questions, bug reports, feature requests, etc. |
| BOOTH | Inquiries through the BOOTH messaging feature |
Before You Contact Us
Problems with usage or connections can often be solved with the steps in this guide or the FAQ. Please take a look at the relevant page before getting in touch.
- For how to display an avatar, see Display an Avatar
- For motion capture or connection issues, see Capture App: Not Working Properly (FAQ)
- For OBS integration issues (Spout output, transparent background), see Output to OBS
- For connection or display issues with the DOKODEMO add-on, see DOKODEMO add-on
Helpful Information to Include
When reporting a bug, the following information helps us understand the situation more easily.
- The name of the app you are using (viewer app, capture app, DOKODEMO add-on, etc.)
- The app version
- The steps that led to the problem
- Error messages or screenshots
- Whether the problem happens only with a specific avatar or with other avatars as well